Air · Road · Rail · Sea

Safer Passengers.
Safer Staff.

International pioneers in training and consultancy for managing disruptive behaviour in transit. For two decades we have helped organisations worldwide minimise the operational risks, and the risks to reputation, that follow incidents on the move.

  • Since 1999
  • Awarding body certified
  • BTEC Level 3 instructors
  • Bahamas Maritime Authority accredited

Trusted by

  • Boeing
  • TUI
  • Carnival
  • AIDA
  • Costa
  • Airports
  • Air ambulances
  • PICUs
  • Police forces
  • Corrections
  • Juvenile training centres
  • Patient transport

What we specialise in

Managing threats wherever people travel.

Whether the passenger is there of their own free will or not. Ensuring legal compliance while balancing passenger safety with staff security and wellbeing is exactly what we do. We have a passion for it.

“Passenger Safe, because we are ALL passengers.”Our founding principle

We work with companies who have revolutionised how their people deal with other people: managing threats posed in the air, on roads, on rail and at sea.

Our fully compliant, bespoke packages are backed with awarding body certification, with clients including air ambulances, Boeing, TUI, Carnival, AIDA, Costa, airports, PICUs, corrections, enforcement, juvenile training centres and police forces. Our Soft Restraint Kit is used daily across all sectors to reduce the risk of positional asphyxia, including in mental health establishments, by the police and across the secure estate.

20+Years assisting organisations worldwide
BTEC L3Instructor and train the trainer programmes
DailySoft Restraint Kit in use across all sectors
ISO 10535Tested, and reviewed by the Home Office’s preferred medical expert

Training

Bespoke training for every transit setting.

Fully compliant, bespoke packages for managing disruptive behaviour in transit, backed with awarding body certification and built around where your people work.

  • Legal compliance, balancing passenger safety with staff security and wellbeing
  • BTEC Level 3 instructor and train the trainer programmes
  • Courses recognised by the Bahamas Maritime Authority through ISCA Maritime Security Services
  • In the air, on the road, on rail and at sea, in the UK and internationally

Equipment and Soft Restraint training

For the Soft Restraint Kit, take us here.

The Soft Restraint Kit, the SEELS lifting sling and all Soft Restraint courses, including end user and Train the Trainer, now have their own website.

Videos

Managing people safely when in transit.

  • Welcome to Passenger Safe00:36
  • Managing people safely when in transit00:53
  • Passenger Assistants00:43
  • Airlines00:36
  • Train the Trainer02:09
  • Blue kit demonstration08:06
We integrated a patient from long term seclusion using the Safe Holding System, which meant we could now get her out twice a day with minimum incidents arising. A huge change to her care.
Mental health client
Doug’s team are exceptional. The Soft Restraints allow us to administer personal care safely.
Care provider
Using the Soft Restraints has reduced staff injuries drastically.
Client feedback

Doug Melia, Director

Part of Safer Handling

National and international providers since 1999.

Passenger Safe is the international arm of Safer Handling: specialist training, consultancy and Soft Restraint equipment, promoting across all sectors the safer handling of people, situations and behaviours and minimising the associated risks.

  • Led by Doug Melia, use of force specialist, registered expert witness and international speaker
  • Courses recognised by the Bahamas Maritime Authority through ISCA Maritime Security Services
  • Soft Restraint Kit implemented within the cruise ship sector and used daily across mental health, police and the secure estate

Contact us

Preston, Lancashire. Working internationally.

For further information or a no obligation quote, please contact us.

New enquiry

Tell us about your operation.

A few quick questions so we can quote accurately. It takes about two minutes.

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Prefer to talk? Call +44 (0) 3300 235636 or email info@passengersafe.co.uk

Your request goes straight to the Passenger Safe team. We reply within one working day.

Get started

Safer passengers start with safer staff.

Tell us where your people work, on the ground, in the air or at sea, and we will build a fully compliant package around them.